This page explains how to delete an account, and the data linked to it, in any app published by SKYSEED TECH LLC on Google Play or the App Store, including Mira (com.skyseed.mira).
How to request deletion
- Send an e-mail to support@skyseedllc.com with the subject “Account deletion request”.
- Send it from the e-mail address you used for the account, or include that address in the message, and name the app (for example “Mira”).
- We confirm that we received the request within 7 days and delete the account within 30 days. You will get a confirmation e-mail when it is done.
You do not need to give a reason, and deleting your account costs nothing.
What is deleted
- Your account (sign-in details and profile).
- Content you created in the app and stored on our servers, such as entries, messages and settings.
- Data linked to your account in our systems.
What may be kept, and for how long
- Records that the law requires us to keep, such as purchase and tax records, for as long as the law requires (usually up to 7 years). These are not used for anything else.
- Backups are overwritten in the normal cycle, within 90 days.
- Purchases and subscriptions made through Google Play or the App Store are handled by Google or Apple. To stop a subscription, cancel it in your Google Play or App Store account.
Data stored only on your device
Some of our apps keep data only on your phone or computer. That data is removed when you delete it in the app or uninstall the app; we never receive it.
Questions
Write to support@skyseedllc.com. See also our Privacy Policy.